NDIS Service Provider in Melbourne

Live the best life on YOUR terms. Gain access to tailored support and services with help from Melbourne’s trusted NDIS support coordinators. We’ll help you navigate the NDIS and receive the quality care you deserve.

Who We Are & What We Do

Top Grade Care is a local support coordination and NDIS support worker company in Melbourne.

disabilities in preschool

Our mission is to empower you to make the most of your NDIS plan and live a better quality of life. We tailor each approach and personalise our quality of service to help you reach your goals by connecting you with the right support and services to meet your needs and prepare you for your next plan review meeting.

Our vision is to provide top-quality support and care by empowering participants to exercise choice and control.

Why choose us?

Access a wide range of NDIS services designed to meet your unique needs. Our Melbourne-based NDIS service provider ensures you receive the necessary care and support to lead a happy, independent life.

Our support coordinators have experience with psychosocial and physical disabilities as well as experience with housing, the Administrative Appeals Tribunal (AAT) and with the ECEI. We want to be apart of your NDIS journey working with you to achieve positive outcomes.

Services Offered

Access a wide range of NDIS services designed to meet your unique needs. Our Melbourne-based NDIS service provider ensures you receive the necessary care and support to lead a happy, independent life.

Receive expert management and coordination of NDIS services in Melbourne. We’ll help you navigate the NDIS, maximise funding and access the appropriate support and services.

Maintain employment and discover job opportunities that build on your abilities and interest. We also provide ongoing support to achieve your career goals.

Social Participation & Community

Engage with the community, build meaningful connections and participate in enrichment activities to enhance well-being and quality of life.


Access safe, reliable transportation to medical appointments, social functions, community activities, daily errands and more.

Group/Centre Activities

Participate in group/centre-based activities designed to foster social connections, enhance life skills and promote personal growth.

Assist in personal and daily tasks.

Receive assistance with personal care such as bathing and dressing and daily tasks such as meal preparation, medication management and household chores.

Navigate the NDIS system with ease. Work with one of Melbourne’s leading NDIS service providers for quality support and guidance. Refer now, and begin your journey to a fulfilling life.

What is the NDIS?

The NDIS (National Disability Insurance Scheme) is a government funded scheme which provides support for people living with a disability including funding for disability equipment, therapies, support workers and gardening services. The NDIS is managed by the National Disability Insurance Agency (NDIA).

To be eligible for the NDIS, you must be aged between 7 and 65 years old and live with a disability that is likely to be permanent. If you have a child under 7 years old who has a disability or developmental delay, you may be able to access support through the early childhood early intervention approach. The National Disability Insurance Agency (NDIA) recognises that timely access to best-practice early childhood intervention is vital for children with developmental delay or disability to ensure that they achieve the best possible outcomes throughout their life.

You don’t need a diagnosis to receive support from the early childhood approach, but you may need to explain how your child’s developmental delay or disability impacts their life and why they would benefit from the ECEI (Early Childhood Early Intervention) approach.

To give the NDIA a better picture of your child’s life, you may want to gather supporting evidence such as letters from health professionals, teachers and family members.

An early childhood partner is a local organisation that the NDIS funds to support your child and family through the early childhood process.

Your local early childhood partner will set up a planning meeting with you to discuss your child’s situation and what supports they might need. They can also answer any questions you might have and connect you with other local services that might be relevant.

The early childhood partner will help create a plan for your child which outlines the types of support and services they can access, as well as the budget they have been allocated.

You are in control of choosing your child’s service providers.

Your child’s plan will be made in line with your child’s goals, the goals you have for your child and what you hope the ECEI support will achieve. You can contact an ECEI office through https://www.ndis.gov.au/contact/locations

Offices and contacts in your area | NDIS

You can talk to the NDIS by phone 1800 800 110.

If you need help managing your child’s plan, including managing invoices and budgets, you can request a plan management professional in your planning meeting. This service is free for you to access.

Another service to consider is a support coordinator. They can help you if you have trouble understanding your child’s plan and help with connecting you with service providers.

Support Coordination

NDIS provides the resources to help people living with disability connect with supports and services. Our experienced Support Coordinators can break down the supports in your NDIS plan, to support you and connect you to services and supports to bring your NDIS plan to life. 

How we help

  • Manage your plan and connect you to the NDIS and right type of supports to suit your needs
  • Help you get the most out of your funding through budgeting and advocacy
  • Empower you to build capacity and capability to understand your NDIS plan
  • Prepare you for your next plan review, navigate the NDIS and exercise your choice and control to reach your goal

You must:

  • have a permanent and significant disability or a developmental delay
  • be an Australian citizen, or hold a permanent visa 
  • be under 65 years of age
  • need support from a person or equipment to do everyday activities

If you want to be part of the NDIS, you must first meet the access requirements of the NDIS https://www.ndis.gov.au/applying-access-ndis

Applying to access the NDIS | NDIS

Access Request Form. The NDIS Access Request Form is now available to download.. Anyone who thinks they might be eligible for the NDIS, can download an Access Request Form (ARF), and a Supporting Evidence Form (SEF), work with their GP, allied health, and specialist medical professionals to prepare and provide the information required.


You can contact the National Disability Insurance Agency (NDIA) on 1800 800 110 if you have any questions about access to the NDIS.

When you have gained access to the NDIS, the NDIA or one of their partner organisations will work with you to develop your first plan.

For more information Book an appointment or Call us on 0476 680 272 or email us at admin@topgradecare.com.au

Who is eligible for NDIS?

You may be eligible for NDIS funding if you meet the following criteria:

What Our Clients Say​

Dee H.

‘Working with Top Grade Care has been such a pleasure. They are kind and generous with their words and understand their clients needs and expectations. They take the time to get to know you and listen to you and what you have to say. I would definitely recommend Top Grade Care to anyone in need.’

Margaret M.

‘The team is incredible. Their dedication and drive to ensure that clients are supported no matter the challenges they face, I would 100% recommend Top Grade Care to other participants or clients seeking support.’

Ryan B.

‘I am so thankful for coming across Top Grade Care and understanding why they started this business. If you are looking for the best, kind and most genuine service providers, definitely get in contact with Top Grade Care.’

Contact Details

Based in the Northern suburbs of Melbourne, providing services all over Melbourne.


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